{"title":"Customer Account Page","description":"\u003cp\u003eCustomer Account Page work for Shopify and Shopify Plus stores, handled as a flat-rate task by an in-house team that has worked on this since 2016.\u003c\/p\u003e\u003cp\u003eWe have completed 191 customer account page requests for merchants, including work on Empire, Canopy, Mobilia and Launch. Below are 6 real examples with the request, the approach and what shipped.\u003c\/p\u003e","products":[{"product_id":"redesign-customer-account-and-profile-page-canopy","title":"Redesign Customer Account and Profile Page","description":"\u003cp class=\"task-lead\"\u003eA retail brand's customer account page needed a cleanup before launch. It wasn't showing loyalty points and the styling didn't match the rest of the site.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eOur default account dashboard needs a cleanup before we go live. It's not showing customers' points and the styling doesn't match. Make it feel like part of the site.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eThe account page was the last thing the brand had built and it showed. Customers logging in would land somewhere that looked unfinished.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe restyled the account page to match the rest of the store and added a loyalty points display pulled from the brand's rewards app. Order history, addresses, and account details were reorganized into a clean layout.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eAccount page restyled to match the store\u003c\/li\u003e\n\u003cli\u003eLoyalty points displayed on the dashboard\u003c\/li\u003e\n\u003cli\u003eOrder history and addresses reorganized\u003c\/li\u003e\n\u003cli\u003eMobile layout cleaned up\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44154832552010,"sku":"TASK-0027","price":0.0,"currency_code":"USD","in_stock":false}]},{"product_id":"edit-shipping-and-billing-address-mobilia","title":"Edit Shipping and Billing Address","description":"\u003cp class=\"task-lead\"\u003eA brand on a theme with a poor account page layout wanted it redesigned, with address editing made easy.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eA drawback of the theme is the account page layout is awful. I'd like it redesigned. Customers should be able to edit their addresses without hunting for the option.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eAn account page that hid basic functions.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe redesigned the account page with clear sections for orders, addresses, and details, and put address editing front and center with add, edit, and set-default actions.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eAccount page redesigned\u003c\/li\u003e\n\u003cli\u003eAddress editing made prominent\u003c\/li\u003e\n\u003cli\u003eAdd, edit, and default address actions\u003c\/li\u003e\n\u003cli\u003eMobile layout included\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155693596746,"sku":"TASK-0265","price":0.0,"currency_code":"USD","in_stock":false}]},{"product_id":"add-custom-fields-to-account-and-profile-empire","title":"Add Custom Fields to Account and Profile","description":"\u003cp class=\"task-lead\"\u003eA made-to-measure brand wanted a Measurements tab on the customer account page where customers could save their sizes.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eAdd a tab called Measurements in the customer account page. We sell made to measure. Customers should save their measurements once and we use them for every order.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eMeasurements collected fresh with every order.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe added a Measurements tab to the account page where customers enter and update their sizes, saved to their profile so the brand sees them on every order.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eMeasurements tab on the account page\u003c\/li\u003e\n\u003cli\u003eSaved to the customer profile\u003c\/li\u003e\n\u003cli\u003eVisible on orders in the admin\u003c\/li\u003e\n\u003cli\u003eEditable by the customer anytime\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155695005770,"sku":"TASK-0293","price":0.0,"currency_code":"USD","in_stock":false}]},{"product_id":"account-page-sidebar-and-navigation-empire","title":"Account Page Sidebar and Navigation","description":"\u003cp class=\"task-lead\"\u003eA retailer's customers were logging into their accounts and then appearing logged out when they returned to the main store.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eCustomers log into the account section, then navigate to the main website and they're no longer logged in. It's causing a lot of support tickets.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eA session problem between account pages and the storefront.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe resolved the session inconsistency so customers stay logged in across account pages and the storefront, and added account navigation to the header so they can move between the two.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eLogin session persists across the store\u003c\/li\u003e\n\u003cli\u003eAccount navigation in the header\u003c\/li\u003e\n\u003cli\u003eTested across browsers\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155695890506,"sku":"TASK-0309","price":0.0,"currency_code":"USD","in_stock":false}]},{"product_id":"order-history-and-reorder-from-account-launch","title":"Order History and Reorder from Account","description":"\u003cp class=\"task-lead\"\u003eA brand wanted order history on the account page cleaned up with a reorder button on each past order.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eThe account dashboard needs a cleanup. Order history should be clear, and each past order should have a reorder button that puts everything back in the cart.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eRepeat customers with no fast path to repeat.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe redesigned the order history with clear order cards and added a reorder button that adds all items from that order to the cart, respecting current availability.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eOrder history redesigned\u003c\/li\u003e\n\u003cli\u003eReorder button on each past order\u003c\/li\u003e\n\u003cli\u003eAdds all items to the cart\u003c\/li\u003e\n\u003cli\u003eHandles discontinued items gracefully\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155698053194,"sku":"TASK-0348","price":0.0,"currency_code":"USD","in_stock":false}]},{"product_id":"account-login-required-and-members-only-prestige","title":"Account Login Required and Members-Only","description":"\u003cp class=\"task-lead\"\u003eAn organization wanted members redirected to a members page after login, not the default account page.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eAfter members log in, they're directed to the account page showing past orders. We want them to land on the members page with resources instead.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eA login landing that missed the point.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe set the post-login redirect to the members page for tagged members, added a members link to the account navigation, and left standard customers on the default flow.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eMembers redirected to the members page after login\u003c\/li\u003e\n\u003cli\u003eMembers link in account navigation\u003c\/li\u003e\n\u003cli\u003eStandard customers unaffected\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155706343498,"sku":"TASK-0410","price":0.0,"currency_code":"USD","in_stock":false}]}],"url":"https:\/\/www.taskhusky.com\/collections\/customer-account-page.oembed","provider":"TaskHusky","version":"1.0","type":"link"}