{"product_id":"cart-notes-and-special-instructions-and-custom-field-testament","title":"Cart Notes and Special Instructions and Custom Field","description":"\u003cp class=\"task-lead\"\u003eA retailer wanted the special instructions box on the cart page replaced with a policy acknowledgment checkbox.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eRemove the special instructions to the seller box on the cart page and replace it with a box containing our policies that the customer has to check before checkout.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eDisputes after purchase. The retailer wanted acknowledgment recorded before checkout.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe replaced the instructions field with a policy summary and a required checkbox. Checkout is disabled until it's checked, and the acknowledgment is recorded on the order.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eSpecial instructions box removed\u003c\/li\u003e\n\u003cli\u003ePolicy summary and required checkbox on the cart\u003c\/li\u003e\n\u003cli\u003eCheckout disabled until acknowledged\u003c\/li\u003e\n\u003cli\u003eAcknowledgment recorded on the order\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155678326858,"sku":"TASK-0135","price":0.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/www.taskhusky.com\/products\/cart-notes-and-special-instructions-and-custom-field-testament","provider":"TaskHusky","version":"1.0","type":"link"}