{"product_id":"generic-something-broken-help-request-dawn","title":"Generic 'Something Broken' Help Request","description":"\u003cp class=\"task-lead\"\u003eA home goods brand followed their theme's documentation to turn on payment icons in the footer. Nothing appeared. They needed someone to figure out why.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eI tried to enable the payment icons but they're not showing. I followed the theme documentation exactly. Still nothing. Can you fix it?\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eThe theme setting was on, but a previous customization had overridden the footer template and dropped the section that rendered the icons. The brand had no way to know that from the admin.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe traced the footer back through the customization history and found where the icon block had been removed. Rather than undo the earlier customization, we restored the payment icons alongside it so both worked together.\u003c\/p\u003e\u003cp\u003eWe also checked the rest of the footer for other settings that had been silently disabled the same way and re-enabled the ones the brand wanted.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003ePayment icons restored in the footer\u003c\/li\u003e\n\u003cli\u003eEarlier customization left intact\u003c\/li\u003e\n\u003cli\u003eFooter settings audited for other silently disabled options\u003c\/li\u003e\n\u003cli\u003eVerified across desktop and mobile\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44154827374666,"sku":"TASK-0003","price":0.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/www.taskhusky.com\/products\/generic-something-broken-help-request-dawn","provider":"TaskHusky","version":"1.0","type":"link"}