{"product_id":"mixed-cart-symmetry","title":"Mixed Cart","description":"\u003cp class=\"task-lead\"\u003eA publisher selling pre-orders alongside in-stock books needed the cart to handle both without confusing customers about shipping.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eOne of the more challenging things we deal with is pre-orders. Customers add a pre-order and an in-stock item to the same cart and expect both to ship now. We need clear logic.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eMixed carts creating shipping expectations that couldn't be met.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe added pre-order labeling throughout the cart and checkout, and a clear message when a cart mixes pre-order and in-stock items explaining that the order ships when the pre-order is available.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003ePre-order labeling in cart and checkout\u003c\/li\u003e\n\u003cli\u003eMixed cart warning message\u003c\/li\u003e\n\u003cli\u003ePre-orders tagged on the order\u003c\/li\u003e\n\u003cli\u003eEstimated ship date shown\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155695792202,"sku":"TASK-0307","price":0.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/www.taskhusky.com\/products\/mixed-cart-symmetry","provider":"TaskHusky","version":"1.0","type":"link"}