{"product_id":"order-confirmation-email-customization-mobilia","title":"Order Confirmation Email Customization","description":"\u003cp class=\"task-lead\"\u003eA retailer needed a custom carrier tracking link in their shipping confirmation email because their carrier wasn't on Shopify's list.\u003c\/p\u003e\u003ch2\u003eThe request\u003c\/h2\u003e\u003cblockquote\u003e\n\u003cp\u003eI want to add a custom carrier link to the shipping confirmation email. Our carrier isn't in the list Shopify offers, so customers get no tracking link.\u003c\/p\u003e\n\u003ccite\u003eOriginal customer request, anonymized\u003c\/cite\u003e\n\u003c\/blockquote\u003e\u003cp\u003eCustomers were emailing to ask where their order was because the email had no link.\u003c\/p\u003e\u003ch2\u003eThe approach\u003c\/h2\u003e\u003cp\u003eWe customized the shipping confirmation email to build the tracking link for the retailer's carrier from the tracking number, so every customer gets a working link automatically.\u003c\/p\u003e\u003ch2\u003eWhat we shipped\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eCustom carrier tracking link in the shipping email\u003c\/li\u003e\n\u003cli\u003eBuilt from the tracking number automatically\u003c\/li\u003e\n\u003cli\u003eBranded email template preserved\u003c\/li\u003e\n\u003cli\u003eTested with a live shipment\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TaskHusky Portfolio","offers":[{"title":"Default Title","offer_id":44155537457226,"sku":"TASK-0105","price":0.0,"currency_code":"USD","in_stock":false}],"url":"https:\/\/www.taskhusky.com\/products\/order-confirmation-email-customization-mobilia","provider":"TaskHusky","version":"1.0","type":"link"}