01
The request
“We changed our theme and all the modifications you made before have disappeared. The checkout buttons in the drawer, the express payment options, everything. Here's the list.”
Typical request
Paraphrased from merchant tickets in this category
A theme switch resets customizations. The brand wanted everything back on the new theme.
02
The approach
We worked from our records and the brand's list to reapply each customization on the new theme, starting with the cart drawer buttons and express checkout options. Each item was tested before moving to the next.
03
What we shipped
Cart drawer buy buttons restored- Express checkout options restored
- All listed customizations reapplied
- Each item tested on the new theme
