The request
“I'm trying to find a way to apply discounts based on customer group, or set different pricing per group. We enter a tremendous number of manual orders and can't apply discounts by hand each time.”
Manual discounting at scale was a time sink.
The approach
We set up customer tags for each group and automatic pricing rules tied to those tags, so orders for tagged customers get the right pricing without manual entry, including draft orders.
What we shipped
Customer groups by tag
Automatic pricing per group
Applies to draft and manual orders
Managed from the Shopify admin