Task № 0462 · Completed 2019 · Tea brand

Discount Code Open by Default

A tea brand wanted the discount code field expanded by default on mobile checkout, where it was hidden behind a toggle.

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Turnaround, from quote to live

Simple

Task complexity

Icon

Underground theme

2019

Year completed

01

The request

“On mobile the discount code field is collapsed behind a toggle. Customers miss it and abandon. We want it expanded by default on mobile.”

Typical request

Paraphrased from merchant tickets in this category

A hidden field costing conversions.

02

The approach

We set the discount code field to display expanded on mobile checkout so customers see it immediately, while keeping the desktop layout unchanged.

03

What we shipped

Discount field expanded by default on mobile
Desktop checkout unchanged
Verified on iOS and Android

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