01
The request
“We've updated the theme on an inactive copy and completed the customizations we could handle. There are a few things we couldn't figure out and we're nervous about publishing. Can you finish it and push it live?”
Typical request
Paraphrased from merchant tickets in this category
The brand had done most of the work themselves but hit a few customizations that were beyond them, and they didn't want to publish something half-finished.
02
The approach
We reviewed everything the brand had done on the inactive theme, finished the customizations they'd left open, and did a side-by-side check against the live store to catch anything that had been missed.
Once it matched, we published and monitored for a few days.
03
What we shipped
Review of the merchant's own update work- Remaining customizations completed
- Side-by-side comparison against the live store
- Published with post-launch monitoring
