Task № 0286 · Completed 2019 · Digital goods store

BOGO

A store offering free and paid items needed the cart to prevent customers from over-using the free item offer.

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2 to 4 business days

Turnaround, from quote to live

Medium

Task complexity

Icon

Underground theme

2019

Year completed

01

The request

“I offer free and paid items. Customers should get one free item per order, only when they have a paid item in the cart. Right now people are checking out with just free items.”

Typical request

Paraphrased from merchant tickets in this category

A promotion being exploited.

02

The approach

We added cart rules so the free item only stays in the cart when a paid item is present, limits it to one per order, and shows a message explaining the offer.

03

What we shipped

Free item requires a paid item in the cart
One free item per order
Explanatory message in the cart
Enforced at checkout

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3

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4

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Built on a duplicate theme, QA'd, pushed live with a walkthrough.

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