01
The request
“I've had issues for months. Customers see a not-secure warning. I've threatened to leave for another platform. This is the last chance to get it fixed.”
Typical request
Paraphrased from merchant tickets in this category
A security warning killing trust, and a merchant at the end of their patience.
02
The approach
We traced the warning to assets loading over an insecure connection from an old customization and a leftover app. We corrected every insecure reference and confirmed the padlock showed on every page.
03
What we shipped
Insecure references corrected- Leftover app assets removed
- Secure padlock on every page
- Verified across browsers
