Task № 0482 · Completed 2019 · Custom apparel brand

Image and Media and Photo Not Showing

A brand's personalization app wasn't showing the customer's personalized image in the cart.

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2 to 4 business days
Turnaround, from quote to live
Medium
Task complexity
Turbo
Out of the Sandbox theme
2019
Year completed
01

The request

“Our personalization app isn't showing the personalized image in the cart properly. Customers see a generic image and get confused.”
Typical request
Paraphrased from merchant tickets in this category

The preview lost between product and cart.

02

The approach

We connected the app's personalized preview to the cart line item so customers see exactly what they designed, in the cart and the drawer.

03

What we shipped

  • Personalized image shown in the cart
  • Shown in the cart drawer
  • Carried to the order

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