Task № 0161 · Completed 2020 · Home fragrance brand

Gift Message and Wrap Field

A fragrance brand wanted a gift message field at checkout that printed on the packing slip so the message went in the box.

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2 to 4 business days
Turnaround, from quote to live
Medium
Task complexity
Atlantic
Pixel Union theme
2020
Year completed
01

The request

“Add a gift message field. It should show up on the packing slip so our team includes it in the package. Right now they have to check the order notes and sometimes miss it.”
Typical request
Paraphrased from merchant tickets in this category

Messages were being missed in fulfillment.

02

The approach

We added a gift message field to the cart that carries to the order and prints on the packing slip in a clearly marked box so the fulfillment team can't miss it.

03

What we shipped

  • Gift message field on the cart
  • Message on the order
  • Message printed on the packing slip
  • Marked section for the fulfillment team

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