Task № 0428 · Completed 2019 · Home decor brand

Hotjar and Heatmap and Session Recording

A brand wanted Hotjar installed for heatmaps and session recordings as part of a theme update.

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2 to 4 business days

Turnaround, from quote to live

Medium

Task complexity

Symmetry

Clean Themes theme

2019

Year completed

01

The request

“Along with the theme update, install Hotjar so we can see heatmaps and recordings. Make sure it survives future updates.”

Typical request

Paraphrased from merchant tickets in this category

Behavior data to guide decisions.

02

The approach

We installed Hotjar in a way that survives theme updates and confirmed heatmaps and recordings were capturing.

03

What we shipped

Hotjar installed
Survives theme updates
Heatmaps and recordings verified

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1

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2

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3

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4

Get it done

Built on a duplicate theme, QA'd, pushed live with a walkthrough.

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