Task № 0254 · Completed 2022 · Outdoor equipment brand

Klaviyo Pixel and Event Tracking

A brand's Klaviyo Viewed Product event was firing twice per page, doubling their engagement data.

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2 to 4 business days
Turnaround, from quote to live
Medium
Task complexity
Icon
Underground theme
2022
Year completed
01

The request

“Klaviyo's Viewed Product event fires twice on every product page. Our engagement metrics are inflated and our flows are triggering wrong.”
Typical request
Paraphrased from merchant tickets in this category

A double-firing event corrupting the brand's email data.

02

The approach

We found the duplicate trigger, removed it, and verified in Klaviyo that each product view now registers once with the correct product data.

03

What we shipped

  • Duplicate event trigger removed
  • Viewed Product fires once
  • Verified in Klaviyo with correct data

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