Task № 0168 · Completed 2019 · Handmade goods brand

Mailchimp Newsletter Section and Footer

A brand's newsletter signup was showing an error when customers submitted, even though it was connected to Mailchimp.

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2 to 4 business days
Turnaround, from quote to live
Medium
Task complexity
Pacific
Pixel Union theme
2019
Year completed
01

The request

“I'm having a problem with the newsletter signup. It's connected to Mailchimp but when customers type their email and submit, they get an error and nothing goes through.”
Typical request
Paraphrased from merchant tickets in this category

A broken signup silently losing subscribers.

02

The approach

We diagnosed the connection between the form and Mailchimp, corrected it, and tested submissions end to end. Subscribers now land in the right audience with a confirmation message on the site.

03

What we shipped

  • Newsletter signup connected correctly to Mailchimp
  • Submissions verified end to end
  • On-site confirmation message

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