01
The request
“I recently installed a new theme and there's an error on the product page when I open products as a visitor. It doesn't show in the editor.”
Typical request
Paraphrased from merchant tickets in this category
An error only visible to customers.
02
The approach
We reproduced the error as a visitor, traced it to an app integration the new theme didn't expect, corrected it, and confirmed product pages rendered cleanly.
03
What we shipped
Product page error resolved- App integration corrected
- Verified as a visitor on desktop and mobile
