Task № 0374 · Completed 2019 · Subscription brand

ReCharge Email and Notification Customization

A brand's ReCharge notification emails needed to be branded and reworded to match the store.

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1 to 2 weeks

Turnaround, from quote to live

Complex

Task complexity

Impulse

Archetype theme

2019

Year completed

01

The request

“The ReCharge emails customers get are generic. Brand them with our logo and colors, and reword them to sound like us.”

Typical request

Paraphrased from merchant tickets in this category

Emails that didn't match the store's voice.

02

The approach

We customized the ReCharge email templates with the brand's logo, colors, and copy for order confirmation, upcoming charge, and cancellation notices.

03

What we shipped

ReCharge emails branded
Copy rewritten in the brand's voice
Confirmation, upcoming charge, and cancellation templates
Tested with live sends

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1

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2

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3

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4

Get it done

Built on a duplicate theme, QA'd, pushed live with a walkthrough.

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