Task № 0027 · Completed 2019 · Rewards-driven retail brand

Redesign Customer Account and Profile Page

A retail brand's customer account page needed a cleanup before launch. It wasn't showing loyalty points and the styling didn't match the rest of the site.

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1 to 2 weeks
Turnaround, from quote to live
Complex
Task complexity
Canopy
Clean Themes theme
2019
Year completed
01

The request

“Our default account dashboard needs a cleanup before we go live. It's not showing customers' points and the styling doesn't match. Make it feel like part of the site.”
Typical request
Paraphrased from merchant tickets in this category

The account page was the last thing the brand had built and it showed. Customers logging in would land somewhere that looked unfinished.

02

The approach

We restyled the account page to match the rest of the store and added a loyalty points display pulled from the brand's rewards app. Order history, addresses, and account details were reorganized into a clean layout.

03

What we shipped

  • Account page restyled to match the store
  • Loyalty points displayed on the dashboard
  • Order history and addresses reorganized
  • Mobile layout cleaned up

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