The request
“We've been getting a lot of spam account creations and occasional fraudulent orders. I'm hoping to add reCAPTCHA to account registration and anywhere else that makes sense.”
Bots were filling the customer list with junk.
The approach
We added reCAPTCHA to the account registration form and the contact form, configured to be invisible for real customers and only challenge suspicious traffic.
What we shipped
reCAPTCHA on account registration
reCAPTCHA on the contact form
Invisible for normal customers
Spam signups stopped