01
The request
“After checkout, the thank-you page is empty. Add next steps: what happens now, expected delivery, and a referral prompt for a discount.”
Typical request
Paraphrased from merchant tickets in this category
A dead end after the most valuable moment.
02
The approach
We customized the order status page with a what-happens-next section, expected delivery timing, and a referral block with a shareable discount code.
03
What we shipped
Next steps on the thank-you page- Expected delivery timing
- Referral block with discount code
- Order details preserved
