Task № 0403 · Completed 2019 · Subscription brand

App and Plugin Stopped Working

A brand's subscription widget appeared on product pages but subscriptions weren't making it to the cart.

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2 to 4 business days
Turnaround, from quote to live
Medium
Task complexity
Dawn
Shopify theme
2019
Year completed
01

The request

“The subscription app shows on the product page but doesn't transfer to the cart. Customers pick subscribe and get a one-time item.”
Typical request
Paraphrased from merchant tickets in this category

A widget disconnected from the cart.

02

The approach

We reconnected the subscription selection to the cart so subscribe choices carry through with the correct frequency, and verified at checkout.

03

What we shipped

  • Subscription choice carries to the cart
  • Frequency preserved
  • Verified through checkout

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