01
The request
“I tried to enable the payment icons but they're not showing. I followed the theme documentation exactly. Still nothing. Can you fix it?”
Typical request
Paraphrased from merchant tickets in this category
The theme setting was on, but a previous customization had overridden the footer template and dropped the section that rendered the icons. The brand had no way to know that from the admin.
02
The approach
We traced the footer back through the customization history and found where the icon block had been removed. Rather than undo the earlier customization, we restored the payment icons alongside it so both worked together.
We also checked the rest of the footer for other settings that had been silently disabled the same way and re-enabled the ones the brand wanted.
03
What we shipped
Payment icons restored in the footer- Earlier customization left intact
- Footer settings audited for other silently disabled options
- Verified across desktop and mobile
