Task № 0312 · Completed 2020 · Subscription brand

Subscription Cancel and Skip and Pause Portal

A subscription brand's customized theme had two gaps: customers couldn't manage subscriptions from their account, and the widget looked out of place.

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1 to 2 weeks
Turnaround, from quote to live
Complex
Task complexity
Pacific
Pixel Union theme
2020
Year completed
01

The request

“The store has already been built and customized by a designer. Two things are missing: customers can't skip or pause from their account, and the subscription widget doesn't match.”
Typical request
Paraphrased from merchant tickets in this category

A finished store with unfinished subscription pieces.

02

The approach

We connected the ReCharge customer portal to the account page so customers can skip, pause, or cancel, and restyled the subscription widget to match the designer's work.

03

What we shipped

  • Skip, pause, and cancel from the account page
  • Subscription widget restyled
  • Tested with live subscriptions

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